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Stuart Saunders

Essential Tenets of Success

The following principles represent the commitment we make to each client we are given an opportunity to serve. These principles have been established, affirmed, and are lived by each member of my very talented and very dedicated team.
 
We have decided that without exception we will...
  • Ask questions and listen to our clients in order to fully understand their needs
  • Create mortgage solutions that complement our client's overall financial strategy, and allow them to most effectively accomplish their short and long term financial goals
  • Be sensitive to the fears that many homebuyers have about obtaining a mortgage loan and earn their confidence as a trusted advisor
  • Respect our client's time and minimize the amount of effort required of them by applying our knowledge, experience, and resourcefulness
  • Use state-of-the-art technology to complement our customer service, making adjustments when necessary to avoid overwhelming our clients who are less technically proficient
  • Communicate regularly and proactively with our clients to keep them informed of the status of their loan and to reduce the stress that is associated with uncertainty
  • Ensure smooth, on time closings with anticipated costs and terms
  • Provide our clients the luxury of home loans in the future with little effort on their part, by means of an Annual Mortgage Review
  • Measure our success by our client's willingness to confidently recommend us
  • Take full responsibility for our actions and be honest at all times
  • Seek to improve the quality of service we provide by encouraging each client to critically evaluate our performance
  • Strive to build customer relationships for life
    • Submit Information

    Please click on the Submit Information link above to begin the process, or e-mail me with your questions at stuart.saunders@suntrust.com.


    If you are an existing SunTrust Mortgage customer looking to refinance your current loan, please call (877) 648-8753 to hear what your monthly payment might be with today's rates. After hearing the quote, you can transfer back to my office with no additional dialing.
     
    How May I Help You?

    Stuart Saunders
    (770) 274-4112 Office
    2475 Northwinds Parkway, Suite 100
    Alpharetta, GA 30009

    Click here to meet my Banking Relationship Specialist - Learn more about free and discounted banking services.
     

     

     
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