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| Jeff Hart
A native of South Carolina and a graduate of Wofford College, Jeff and his family have been living in the Atlanta area for over 15 years. With a strong commitment to excellent customer service, Jeff's clients have given him a 99% customer satisfaction rating and he has achieved top performer status every year he has been in the mortgage industry. Jeff is committed to providing each client with the highest level of service, integrity and professionalism. He works with you to develop a mortgage strategy to fit your short-term and long-term financial goals.
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"We start with understanding your financial strategy - whether it is wealth accumulation or wealth preservation. We use the latest advances in finance to develop a mortgage plan that allows you to maximize tax benefits with the lowest cost of money." His fifteen years of serving customers has taught him the importance of providing world-class service to each client. The combination of Jeff's experience and commitment to his clients makes the mortgage process hassle free for everyone involved in the transaction.
The speed of Jeff's organization allows him to close loans in as little as five business days.
"Our team is 100% committed to serving each client. Not only will we customize the right loan solution to meet your needs, we will communicate with you throughout the process so that you feel comfortable each step of the way with no surprises, and we will be ready to close when you are. We look for your feedback as part of our continuing process improvement initiative because we know 'Good Enough Never Is.'"
Jeff is committed to serving others through the dream of home ownership.
He also is committed to serving his community through organizations such as Habitat for Humanity, The American Cancer Society, MUST Ministries, and regularly attends mission trips to Honduras.
The following principles represent the commitment we make to each client we are given an opportunity to serve. These principles have been established, affirmed, and are lived by each member of my very talented and very dedicated team.
We have decided that without exception we will...
Ask questions and listen to our clients in order to fully understand their needs.
Create mortgage solutions that complement our client's overall financial strategy, and allow them to most effectively accomplish their short and long term financial goals.
Be sensitive to the fears that many homebuyers have about obtaining a mortgage loan and earn their confidence as a trusted advisor.
Respect our client's time and minimize the amount of effort required of them by applying our knowledge, experience, and resourcefulness.
Use state-of-the-art technology to complement our customer service, making adjustments when necessary to avoid overwhelming our clients who are less technically proficient.
Communicate regularly and proactively with our clients to keep them informed of the status of their loan and to reduce the stress that is associated with uncertainty.
Ensure smooth, on time closings with anticipated costs and terms.
Provide our clients the luxury of home loans in the future with little effort on their part, by means of an Annual Mortgage Review.
Measure our success by our client's willingness to confidently recommend us.
Take full responsibility for our actions and be honest at all times.
Seek to improve the quality of service we provide by encouraging each client to critically evaluate our performance.
Strive to build customer relationships for life.
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Equal Housing Lender |