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REO properties

Currently, SunTrust Mortgage, Inc. provides a list of its SunTrust managed properties at the following web site, http://suntrust.res.net. All of our residential properties are listed with local real estate agents, marketed at fair market value and advertised through local (MLS) Multiple Listing Service.

SunTrust Mortgage, Inc. continues to grow and expand its network of qualified listing agents to market and manage the properties. Our objective is to sell the properties at fair market value and maximize our net return.

To achieve this goal, we select our Listing Agents based on qualifications outlined below:

Listing Agent Requirements:
Real estate agents and/or brokers interested in being considered to manage and list SunTrust Mortgage, Inc. managed properties are required to submit a broker package. The broker package must be complete and there must be a need of additional agents in your area for you to be considered. The real estate broker package must contain the following: Experience and Qualifications:
  • Active RESNet user.
  • Active New Invoice user.
  • Member in good standing of NRBA and/or REOMAC.
  • Active Real Estate License and MLS Membership within your market or territory.
  • Five (5) or more years of REO experience; CREO designation preferred.
  • Affiliation with a Brokerage office that offers local Real Estate Board affiliation, community recognition, and a full support staff.
  • Thorough knowledge of contract language, local regulations, customs and disclosure requirements.
  • Understanding of landlord/tenant issues and local eviction laws.
  • Ability to manage properties through the eviction process, work with law firms and local Sheriff to organize eviction move-outs for SunTrust Mortgage-managed properties.
Required Services:
  • Maintain monthly billings (accounts receivable) cash-flow of at least $2,000 per month per property assigned.
  • Secure and provide general maintenance service for vacant properties, and respond promptly to emergency issues.
  • Manage properties through the eviction process and work with law firms and local Sheriff to organize an eviction move-out.
  • Provide property management services for occupied properties.
  • Have Internet capabilities and an active e-mail address.
  • Have the capability to electronically submit required forms, periodic reports, etc.
  • Obtain bids and coordinate work with licensed, bonded, service personnel such as locksmiths, roofers, plumbers, haulers, clean-up contractors, landscapers, and pool service personnel.
  • Attend court proceedings when necessary.
General Requirements:
  • An enthusiastic and creative approach to marketing, managing and selling all types of properties with all types of condition issues.
  • Excel at resolving problems with a positive approach, working with people in a proactive, independent manner.
  • Willingness to respond to all prospective purchasers and/or their agent (calls and e-mails) within 24 hours of contact.
  • Exceptional negotiation skills and experience.
  • Knowledge of current market conditions and trends, and successful sales and closing record.
  • Flexibility and attention to details.
For further consideration please forward a completed real estate broker package to: REO.Realtor@SunTrust.com

For further information, please contact our Customer Service
Department at 1-800-634-7928 or send us an e-mail.

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